1.Acceptance and eligibility
1.1 By accessing the public parts of the Service, creating an account, starting a trial, clicking to accept these Terms or buying a Subscription, you agree to these Terms. If you act for a company or other organisation, you confirm that you have authority to bind it; “you” then means that organisation.
1.2 You must be at least 18 years old and legally able to enter into a contract. The Service is intended for people and organisations acting mainly for purposes connected with a trade, business, craft or profession. It is not intended for personal or household use.
1.3 If the law nevertheless treats you as a consumer, nothing in these Terms limits any right or remedy that cannot lawfully be limited. Where a consumer protection rule conflicts with these Terms, that rule prevails.
2.The Service
2.1 Sourcio provides product-research and sourcing tools, including product and historical pricing data, deal discovery, product-database search, wholesale-file scanning, desktop software, guides, community access and support. The features and usage allowances included in each plan are those shown at checkout when you subscribe.
2.2 We may improve, update, replace or discontinue features. We will not materially reduce the core paid functionality during a current paid billing period without a reasonable operational, security or legal reason. If a change materially disadvantages you, we will give reasonable notice where practicable and, where required by law, an appropriate remedy.
2.3 We may release beta, preview or experimental features. They may be changed or withdrawn at any time and may be less reliable than generally available features. We will identify them where reasonably practicable.
2.4 We may perform maintenance and respond to outages or security incidents. We do not promise uninterrupted availability, but will use reasonable care and skill in providing the Service.
3.Accounts and security
3.1 You must provide accurate, current information and keep it updated. You are responsible for activity carried out through your account, except to the extent caused by our breach of these Terms or failure to use reasonable care and skill.
3.2 Keep login credentials confidential and use appropriate security controls. You must notify us promptly at info@sourcio.app if you suspect unauthorised access or a security incident affecting your account.
3.3 A Subscription may permit installation on multiple devices, but it is for the subscribing customer and its authorised personnel. You must not share an account outside your organisation, resell access, or permit concurrent use designed to avoid plan limits.
3.4 You are responsible for ensuring that authorised users comply with these Terms. We may require password resets or other reasonable security measures.
4.Trials, Subscriptions and renewal
4.1 We may offer a free or discounted trial. The trial length, included features, whether payment details are required, and the date and amount of the first charge will be shown before you start it. Unless checkout says otherwise, one trial is available per customer.
4.2 Paid access is offered on monthly or yearly plans. The price, currency, applicable taxes, billing interval, minimum period (if any), usage allowances and renewal terms shown at checkout form part of these Terms.
4.3 Unless checkout states that a plan is fixed-term and non-renewing, your Subscription renews automatically for successive periods equal to the initial billing period until you turn off renewal. We charge the payment method on file at the start of each paid period.
4.4 You may turn off renewal at any time through your account settings, where available, or by emailing info@sourcio.app from the email address linked to the account. Cancellation prevents the next renewal; access ordinarily continues until the end of the paid billing period.
4.5 We will provide renewal information and reminders where required by applicable law. You remain responsible for cancelling before renewal if you do not want the next paid period.
4.6 We may change prices for future billing periods. We will give reasonable advance notice of a price increase. The new price applies from the next renewal after the notice period. If you do not agree, you may cancel before that renewal.
5.Payment, taxes and refunds
5.1 Subscription fees are payable in advance. Prices are inclusive of VAT only where the pricing or checkout page expressly says so. Other taxes, duties, currency conversion charges or bank fees may apply depending on your location and payment method.
5.2 You authorise us and our payment provider to charge the payment method on file for recurring fees and applicable taxes. If payment fails, we may retry the charge and suspend paid access after giving reasonable notice. You remain responsible for properly due amounts.
5.3 Except where required by law or expressly stated at checkout, fees already paid are non-refundable and we do not provide credits for part-used billing periods, unused features or failure to cancel before renewal.
5.4 If you believe a charge is incorrect, contact info@sourcio.app promptly with enough information for us to investigate. This does not affect any right to contact your payment provider, but you should not initiate a chargeback in bad faith.
5.5 If mandatory cancellation or cooling-off rights apply to you, we will honour them. If you ask for the Service to begin during a cancellation period, you may be required to pay a proportionate amount for the Service supplied before cancellation, where the law permits.
6.Usage limits and fair use
6.1 Plan limits may apply to searches, scanned files, scanned products, exports, processing volume, storage, devices or other features. Limits reset as shown in the Service and unused allowances do not roll over unless we say otherwise.
6.2 “Unlimited” means not subject to a fixed numerical allowance for ordinary business use. It does not permit abusive, automated or excessive use that materially harms the Service or other users. If use is unusually high, we may contact you to discuss a suitable plan or apply proportionate controls.
6.3 You must not circumvent technical limits, split activity across accounts to avoid limits, or use the Service to build or enrich a competing product or dataset.
7.Acceptable use
You must not, and must not help anyone else to:
- use the Service unlawfully, fraudulently, deceptively or in a way that infringes another person’s rights;
- upload malware or harmful code, interfere with the Service, overload it, or bypass authentication, security or access controls;
- probe or test vulnerabilities without our prior written permission;
- scrape, crawl, harvest or systematically extract data except through an interface or export function we expressly provide for that purpose;
- reverse engineer, decompile or attempt to discover source code, except to the limited extent the law does not allow that restriction;
- copy, sell, sublicense, publish or commercially exploit Sourcio Data except as expressly permitted by these Terms;
- use the Service or Sourcio Data for unsolicited marketing, spam, harassment, discrimination or unlawful profiling;
- submit confidential information, personal data or intellectual property unless you have the rights and lawful basis needed to do so; or
- misrepresent an affiliation with Sourcio, Amazon or any supplier, retailer, marketplace or brand.
8.Customer Content
“Customer Content” means files, product feeds, search inputs, notes and other material that you upload or submit to the Service. It does not include Sourcio Data or usage telemetry generated by the Service.
8.1 You keep ownership of Customer Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit, display and modify Customer Content only as reasonably necessary to provide, secure, maintain and improve the Service, comply with law, and enforce these Terms. This licence lasts while the relevant content is held by us and includes the right to use service providers for those purposes.
8.2 You confirm that you have all rights, permissions and lawful bases needed for us to process Customer Content as described in these Terms and our Privacy Policy.
8.3 We may remove or restrict Customer Content that we reasonably believe breaches these Terms or the law. Where appropriate and lawful, we will give notice and an opportunity to address the issue.
8.4 You should keep your own backup of important Customer Content and exports. After account closure, we may delete or anonymise Customer Content in line with our retention practices, legal obligations and backup cycles. We do not promise to retain or restore it after closure.
9.Sourcio materials and licence
“Sourcio Data” means the product, price, offer, supplier, ranking, sales-estimate, historical and analytical data made available through the Service, including data derived from third-party sources.
9.1 We and our licensors own the Service, Sourcio Data, software, branding, documentation, design and all related intellectual property rights. Except for the limited rights expressly granted below, all rights are reserved.
9.2 During an active Subscription, we grant you a limited, non-exclusive, non-transferable and revocable licence to access and use the Service and reasonable extracts of Sourcio Data for your own internal business research, sourcing and decision-making.
9.3 You may use outputs internally and may share limited extracts with professional advisers or personnel who need them for your business, provided they are bound by appropriate confidentiality and use restrictions. You must not redistribute a substantial part of Sourcio Data, create a public database from it, or resell it as a standalone product.
9.4 If desktop software is provided, the licence in clause 9.2 includes installing and running supported versions on devices used by your authorised personnel, subject to plan terms. You may not distribute the software or remove proprietary notices.
10.Third-party services and marketplace data
10.1 The Service may display or link to data, products, websites, software or services supplied by Amazon, wholesalers, payment providers and other third parties. Those third parties are independent of Sourcio and their own terms and privacy policies may apply.
10.2 Sourcio is not endorsed by, sponsored by or affiliated with Amazon unless we expressly state otherwise. Amazon and related marks belong to their respective owners.
10.3 Third-party data can change quickly and may be delayed, incomplete, inaccurate or unavailable. Prices, fees, stock, rankings, eligibility, restrictions, supplier terms and marketplace policies must be checked directly with the relevant third party before you act.
10.4 Links are provided for convenience. We are not responsible for third-party sites or transactions between you and a supplier, marketplace, customer or other third party.
11.Business decisions and no guarantee of profit
11.1 Sourcio is a research and workflow tool. It does not provide financial, tax, legal, accounting, investment or regulated professional advice.
11.2 Calculations, scores, rankings, margin figures, sales estimates, discounts and “profitable” deal indicators are estimates based on available inputs and assumptions. They are not guarantees of sales, eligibility, buy-box performance, profit, return on investment or future results.
11.3 You are solely responsible for due diligence and business decisions, including verifying product authenticity and condition, intellectual-property restrictions, marketplace eligibility, taxes, fees, shipping, returns, demand, competition, supplier reliability and compliance with marketplace policies and applicable law.
12.Privacy and data protection
12.1 Our Privacy Policy explains how we handle personal data for account administration, billing, support, security, communications and operation of the Service. It forms part of these Terms.
12.2 Each party must comply with applicable data-protection law. You must not upload personal data to the wholesale scanner or other product tools unless it is necessary, lawful and appropriate for the Service.
12.3 If we process personal data on your behalf as a processor and applicable law requires additional processor terms, the parties will enter into an appropriate data-processing addendum.
13.Confidentiality
13.1 Each party may receive non-public information that a reasonable person would understand to be confidential. The receiving party will use it only to perform or receive the Service and will protect it with reasonable care.
13.2 This obligation does not apply to information that is public through no breach, already lawfully known, independently developed, or lawfully received without restriction. A party may disclose confidential information where required by law, after giving notice where legally permitted.
14.Suspension and termination
14.1 You may stop using the Service at any time and may turn off renewal under clause 4.4. Deleting an app or ceasing use does not by itself cancel renewal.
14.2 We may suspend or restrict access where reasonably necessary to address a security risk, payment failure, legal requirement, material breach, abuse, or harm to the Service or others. Where practicable, we will give notice and a reasonable opportunity to fix the issue.
14.3 We may terminate an account for a material breach that is not remedied within a reasonable period after notice, or immediately where the breach cannot be remedied, involves fraud or illegality, or creates serious security or operational risk.
14.4 We may discontinue the Service or terminate a Subscription for business reasons on reasonable notice. If we end a paid Subscription for convenience before the end of a prepaid period, we will refund the unused portion of that period.
14.5 On termination or expiry, your right to use the paid Service ends, except that clauses intended by their nature to survive will continue, including clauses on ownership, payment, confidentiality, disclaimers, liability and disputes.
15.Warranties and disclaimers
15.1 We will provide the paid Service with reasonable care and skill. If we materially fail to do so, contact us and we will use reasonable efforts to correct the issue.
15.2 Subject to clause 15.1 and mandatory law, the Service and Sourcio Data are provided on an “as available” basis. We do not warrant that the Service will be uninterrupted or error-free, or that data, outputs or results will be complete, current or accurate.
15.3 We do not exclude any warranty, condition or statutory right that cannot lawfully be excluded.
16.Liability
16.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982, or any other liability that cannot lawfully be excluded or limited.
16.2 Subject to clause 16.1, neither party is liable for indirect or consequential loss, or for loss of profit, revenue, anticipated savings, business opportunity, goodwill or reputation. We are not liable for losses caused by your reliance on unverified third-party data, your marketplace or sourcing decisions, or an event outside our reasonable control.
16.3 Subject to clause 16.1, our total aggregate liability arising out of or in connection with the Service and these Terms in any 12-month period is limited to the greater of: (a) the fees paid or payable by you for the Service in that period; and (b) £100.
16.4 The exclusions and cap in this clause apply to all causes of action, including contract, tort (including negligence), misrepresentation and breach of statutory duty, to the fullest extent permitted by law.
16.5 You are responsible for losses we reasonably incur as a direct result of your unlawful use of the Service, infringement of another person’s rights, or material breach of clauses 7 or 8. This does not require you to compensate us for losses caused by our own breach or negligence.
17.Changes to these Terms
17.1 We may update these Terms for legal, regulatory, security, operational or product reasons. We will post the updated version and change the “Last updated” date.
17.2 For a material change affecting an active paid Subscription, we will give reasonable advance notice by email or through the Service. The change will normally take effect at the next renewal. If a change must take effect sooner for legal or security reasons, we will explain this where lawful and practicable.
17.3 If you do not agree to a material change, you may turn off renewal and stop using the Service. A change will not retrospectively remove rights or remedies already accrued.
18.General
18.1 Notices. We may send notices to the email address linked to your account or display them in the Service. You may send notices to info@sourcio.app. Email notices are treated as received on the next business day after sending unless the sender receives a delivery-failure notice.
18.2 Assignment. You may not transfer these Terms without our prior written consent, not to be unreasonably withheld. We may transfer them as part of a reorganisation, financing, sale of business or assets, or to an affiliate, provided this does not reduce your rights.
18.3 No waiver. A delay or failure to enforce a right is not a waiver of that right.
18.4 Severability. If part of these Terms is unlawful or unenforceable, it will be modified to the minimum extent necessary or deleted, and the remainder will continue.
18.5 Third-party rights. No person other than you and us has a right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
18.6 Entire agreement. These Terms, the plan and checkout information, and documents expressly incorporated into them form the entire agreement about the Service and replace earlier agreements on the same subject. Nothing excludes liability for fraud.
18.7 Order of precedence. If documents conflict, the order is: (a) any separately signed agreement; (b) checkout or order details; (c) these Terms; and (d) general website content.
18.8 Relationship. The parties are independent contractors. These Terms do not create a partnership, agency, employment relationship or franchise.
19.Governing law and disputes
19.1 These Terms and any non-contractual dispute are governed by the law of England and Wales.
19.2 If you are a business, the courts of England and Wales have exclusive jurisdiction. If you are a consumer and mandatory law gives you the right to bring proceedings elsewhere, that right is preserved.
19.3 Before starting court proceedings, the parties will try in good faith to resolve the dispute by contacting each other and allowing a reasonable time for a response. This does not prevent either party seeking urgent relief or using a legal right that has a time limit.
20.Contact and company information
- Operator
- Dilato Technology Ltd, trading as Sourcio
- Company number
- 10960237
- Registered office
- Unit 5 The Cloisters, Church Field Road, Sudbury, Suffolk, England, CO10 2YR
- info@sourcio.app
- Website
- https://www.sourcio.app/